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Category: Restaurant
  • Your pay will be discussed at your interview

Job code: lhw-e0-90660576

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Pinnacle Entertainment

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  Job posted:   Thu Jun 7, 2018
  Distance to work:   ? miles
  1 Views, 0 Applications  
What would I be doing?

When we say "BE THE BEST YOU here at L'Auberge Lake Charles, we live it every day. What could be better than providing entertainment and excitement as a career. We're looking for individuals who are committed to not only excelling in their profession, but also in having fun and enjoying what they do.

Be part of the team that provides our guests with the chance to eat drink and be merry. Ensure our guests' food and beverage requests are met with extraordinary Service in all types of venues.

The Banquet Captain is responsible for providing superior service to both the internal and external customer. The Banquet Captain is also responsible for supervising the service and coordinating the staff for all banquets, meetings and convention center functions involving food and/or convention space, ensuring timely, courteous service according to clients' needs. This position is responsible for the prompt meeting and seating of guests and overseeing their service needs.


(The following statements are intended as general illustrations of the work in this job class and are not all-inclusive for this position.)

1.Ensures guests are directed to tables which are set and ready and where food service can be provided in an orderly manner.

2. Responsible for morale of staff through quality of supervision and training and provides training for all assigned outlet personnel to ensure customer service standards are met.

3. Works with Sous Chef and kitchen staff to ensure proper food preparation and timing, and that all last-minute changes are taken care of in order to ensure highest levels of customer satisfaction.

4. Opens and closes work area at scheduled times, ensuring full preparation for operation/function, as well as ensuring cleanliness and security of company assets.

5. Coordinates wait staff and busperson activities; coordinates room setup with stewards and oversees placement of buffets, risers, head tables, etc.

6. Communicates closely with the Banquet Director regarding shift activities and other information relative to the effective operation of the banquet groups, such as providing input on employee performance appraisals. Assists the Banquet Director on an "as-needed basis" with wait staff work schedules and time and attendance and any administrative tasks.

+ This position is subject to varying levels of crowds, noise and smoke, the severity of which depends upon customer volume.

+ Ability to transport trays and/or plates throughout the banquet area which may weigh up to 50 pounds, as well as serve food items and beverages.

+ Ability to review and comprehend necessary documentation.

+ Ability to take down orders, recite specials and point out specific items on the menu to customers.

+ Ability to stand throughout an eight-hour shift.

+ Ability to effectively and efficiently move throughout the banquet and the kitchen area.

+ Ability to communicate effectively with customers and coworkers alike.

What are we looking for?

+ Experience waiting tables and supervising banquet or catering facilities.

These skills and abilities are typically acquired through minimum of three years' progressive food and beverage experience. Prior banquet or convention experience preferred.

All offers of employment are contingent until clear, timely results from the following have been approved:o Drug Testo Criminal Background Investigationo Employment Verificationo Education Verificationo Motor Vehicle Records, if applicable (for applicable positions that drive company vehicles)

What would it be like to work at this property?

L'Auberge Casino Resortis located two hours from the Houston metropolitan area. This premier facility is ideal for the business traveler or guest looking for the ultimate in hospitality and dining experiences, plus non-stop gaming action. The property includes a 26-story hotel complex; an 18-hole golf course designed by Tom Fazio; 26,000 gross square feet of meeting space, including a full-service business center and landscaped terrace space plus outdoor poolside lawn and beach; two resort swimming pools, lazy river and private cabana courtyard; full-service salon, spa and cardio fitness center; unique retail stores; ten innovative dining outlets; and top-name entertainment. And the expansive 70,000 square foot casino features Vegas-like gambling action.

L'Auberge Casino & Hotel

777 Avenue L'Auberge

Lake Charles, LA 70601

What would it be like to be a Pinnacle Entertainment Team Member?

Requisition ID2018-32952

PropertyL'Auberge Casino Resort - Lake Charles, LA

CategoryFood & Beverage

Position TypeFull-Time

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